These Terms and Conditions ("Agreement") govern the participation of entities or individuals ("Licensee") in any Voxr AI Corp ("Voxr")program, including but not limited to Referral, Affiliate, Agency, Reseller,and Redistributor programs.
Effective Date: The date of acceptance or electronic signature by the Licensee.
1. Purpose
This Agreement sets forth the legally binding terms under which Voxr provides access to its proprietary AI-driven voice platform, CRM services, and related partner enablement programs. Licensees may engage under specific program categories as further defined by applicable exhibits, each of which is incorporated by reference and enforceable as part of this Agreement.
2. Definitions
- Effective Date: The date on which the Licensee executes or accepts this Agreement electronically.
- Material Breach: A substantial violation of any obligation set forth herein, including but not limited to non-payment, misrepresentation, or violation of applicable law.
- Misuse of Services: Any unauthorized or prohibited activity, including but not limited to violation of applicable federal or state regulations (e.g., TCPA, GDPR, CCPA), or use contrary to this Agreement.
- Suspension of Services: Voxr's unilateral right to restrict, suspend, or revoke access to its services, either temporarily or permanently, without incurring liability.
- Material Pricing Change: Any increase exceeding 15% of the Licensee’s current monthly or annual subscription fees, any change to commission rate or structure resulting in a decrease of more than 10% in Licensee earnings, or introduction of new fees impacting Licensee’s existing obligations.
3. License Grant and Restrictions
- Voxr grants the Licensee a non-exclusive, non-transferable, and revocable license to access and use the Voxr services solely in accordance with the applicable program terms and conditions.
- Licensee shall not, under any circumstances:
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Voxr platform;
- Copy, recreate, clone, or develop any product, service, platform, or interface that is substantially similar in appearance, functionality, structure, design, workflow, pricing, or technical architecture to any part of the Voxr platform;
- Use Voxr services or proprietary content to create a competing or derivative product;
- Use Voxr’s trademarks, copyrights, brand identity, trade secrets, data models, or proprietary methods outside the scope of this Agreement.
- These restrictions apply both during the term of this Agreement and for a period of two (2) years following its termination or expiration.
- All intellectual property rights, including without limitation all copyrights, trademarks, patents, trade secrets, know-how, data, and software associated with the Voxr platform, are and shall remain the exclusive property of Voxr
- Sub-licensing, reselling, or assigning any rights or access to third parties is strictly prohibited unless explicitly authorized by Voxr under the applicable exhibit.
4. Limited White Label License (if applicable)
- Voxr may, at its sole discretion, grant a Limited White Label License to certain Licensees as outlined in the relevant exhibit.
- Such a license permits limited customization (e.g., branding or display of Licensee’s logo) subject to Voxr’s prior written approval and compliance with all attribution requirements.
- All customer-facing interfaces must display: "© 2025 Voxr AI Corp or its affiliates."
- Licensee shall not remove or alter any required legal links or brand references.
- Full white-label rights are expressly excluded from this Agreement and require a separate, independently negotiated agreement with additional licensing fees.
5. Term and Termination
- This Agreement remains in effect for the duration of the Licensee’s participation in any Voxr program.
- Either Party may terminate with thirty (30) days' prior written notice in the event of a Material Breach by the other Party, provided that the breaching Party fails to cure the breach within fifteen (15) calendar days.
- Early termination by the Licensee without mutual agreement will result in the obligation to repay the full non-discounted value of all services rendered, including any promotional benefits or discounts received.
- If terminated due to breach by Licensee, Voxr may migrate or terminate the Licensee’s subaccounts at its sole discretion and without obligation.
6. Eligibility, Tax Compliance, and Payments
- All Licensees must submit a valid IRS Form W-9 prior to program activation.
- Licensees are independent contractors and are solely responsible for their own tax reporting and compliance.
- All payment terms, commission structures, and pricing schedules are governed by the applicable program exhibits.
- Late or missed payments shall constitute a Material Breach and may result in service suspension.
7. Program Categories
- Referral Program: One-time commission per successful referral.
- Affiliate Program: Recurring commissions based on subscription renewals.
- Agency Program: Authorization to manage sub-accounts under the Voxr platform.
- Reseller Program: Access to discounted pricing and ability to markup.
- Redistributor Program: Access to volume licensing and limited white-label rights.
The specific rights, commission structures, compliance rules, and eligibility criteria applicable to each program category are fully detailed in their respective Exhibits (A–E). These Exhibits are incorporated by reference and shall control in case of conflict.
8. Licensee Obligations and Performance Requirements
- All activity is monitored via Voxr’s real-time dashboard.
- Specific programs may impose sales quotas or activity thresholds.
- Licensee must remain compliant with all Voxr program policies and applicable legal and regulatory standards.
9. Compliance and Audit Rights
- Voxr reserves the right to audit Licensee and end-user activities at its sole discretion.
- Voxr may enforce compliance through:
- Suspension or termination of access
- Withholding of payments
- Legal enforcement actions, including recovery of costs and damages
10. Marketing and Representation
- Licensees shall represent Voxr services truthfully and accurately.
- Any misrepresentation, misleading marketing, or unauthorized claims will be deemed a Material Breach.
11. Customer Transfer & Right of First Refusal
- Licensee acknowledges and agrees that all customer accounts, subaccounts, data, and associated subscriptions managed under this Agreement are non-transferable to any third party, including but not limited to affiliates, successors, resellers, or external entities, without Voxr’s prior express written approval.
- Voxr retains the exclusive right of first refusal to acquire any customer accounts proposed for transfer, and it may deny any such transfer, reassignment, or continuation request in its sole and absolute discretion.
- Licensee’s rights to the Voxr platform are limited to its own legal entity. Employees or authorized agents of the Licensee may use or manage the account solely for the Licensee’s internal business operations. Under no circumstances shall any third party or unrelated legal entity be permitted to access, manage, or benefit from the account.
- All responsibility and liability for any use, misuse, unauthorized access, or non-compliance arising from the account—including actions of employees or agents—rests exclusively with the Licensee.
- All financial transactions, including billing, commissions, payments, and refunds, must be conducted through a financial account owned solely by the Licensee.
- The individual or legal representative who executed this Agreement and provided verification shall remain fully liable for all obligations and activities conducted under the account.
- Voxr may, at its discretion, terminate or reassign any subaccount relationships in the event of Licensee termination, or if transfer conditions are violated.
12. Confidentiality and Data Security
- Licensee acknowledges that, in the course of its participation in this Agreement, it may gain access to confidential, proprietary, or trade secret information of Voxr, including but not limited to software, systems, source code, algorithms, pricing, customer data, marketing strategies, documentation, and technical specifications (“Confidential Information”).
- Licensee agrees to maintain all such Confidential Information in strict confidence and shall not disclose, reproduce, use, or exploit such information except as expressly authorized under this Agreement. Licensee shall take all reasonable measures to prevent unauthorized access to or disclosure of Voxr’s Confidential Information.
- The confidentiality obligations herein shall remain in effect during the term of this Agreement and for a period of three (3) years following its termination or expiration.
- Licensee agrees to notify Voxr immediately upon discovery of any breach of this section or any unauthorized access, loss, or use of Confidential Information.
- All customer data and platform data accessed via the Voxr platform shall be handled in accordance with applicable U.S. and international data privacy laws, including but not limited to CCPA and GDPR.
- All data processing will occur within U.S.-based infrastructure under Voxr’s governance, unless otherwise agreed upon in writing.
13. Governing Law and Dispute Resolution
- This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.
- Any and all disputes, controversies, or claims arising out of or relating to this Agreement, its breach, termination, enforcement, interpretation, or validity, including tort claims and statutory claims, shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, to be conducted in Delaware, in English.
- The arbitration shall be conducted before a single arbitrator with relevant legal and commercial experience. The decision of the arbitrator shall be final and binding on the Parties and may be entered and enforced in any court of competent jurisdiction.
- Each Party shall bear its own costs and attorneys' fees, except as otherwise determined by the arbitrator.
- Notwithstanding the foregoing, Voxr shall have the right to seek injunctive or equitable relief in any court of competent jurisdiction for actual or threatened violations of its intellectual property rights, confidentiality obligations, or misuse of its services.
- The Parties agree that arbitration proceedings and the award shall be maintained as confidential to the fullest extent permitted by law.
14. Limitation of Liability and Indemnification
- To the maximum extent permitted by law, Voxr shall not be liable to the Licensee or any third party for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to this Agreement or the use of the Voxr services, even if Voxr has been advised of the possibility of such damages.
- In no event shall Voxr’s total aggregate liability under this Agreement exceed the total amount of subscription fees paid by the Licensee to Voxr in the twelve (12) months preceding the event giving rise to the claim.
- Licensee assumes full responsibility and liability for all actions, representations, omissions, and usage by its employees, agents, subaccounts, clients, and end users in connection with the Voxr services.
- Each Party shall indemnify, defend, and hold harmless the other Party and its officers, directors, employees, and affiliates from and against any and all claims, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Any breach of this Agreement;
- Any misuse of the Voxr platform;
- Any violation of law, regulation, or third-party rights.
- These limitations and indemnities shall survive the expiration or termination of this Agreement.
15. Service Level Agreement (SLA)
- Voxr will endeavor to maintain a 99.9% uptime rate, excluding maintenance or force majeure events.
- Notwithstanding the foregoing, all services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, except as explicitly stated in Exhibit F.
- Remedies for service interruptions, if any, are strictly limited to those outlined in Exhibit F and do not constitute a warranty of performance.
16. Data Processing Agreement (DPA)
- Given that Voxr processes personal data, including names, phone numbers, emails, call content, and related metadata, a Data Processing Agreement (DPA) shall be executed between Voxr and the Licensee as an integral and mandatory part of this Agreement.
- The DPA (attached as Exhibit G) outlines the roles of the Parties, types of data processed, security obligations, data subject rights, breach notification procedures, and other legal requirements under applicable data protection laws including GDPR, CCPA, and similar frameworks.
17. Amendments and Notice of Policy Changes
- Voxr reserves the right to amend this Agreement and any applicable program-specific terms with thirty (30) days' written notice, unless the change constitutes a Material Pricing Change, in which case Voxr will provide forty-five (45) days’ notice.
- Continued use of Voxr services beyond the applicable notice period shall constitute acceptance of the changes.
- If the Licensee objects to a material change, it must provide written notice of termination within fifteen (15) days after the end of the notice period; otherwise, the change shall be deemed accepted.
18. Assignment
- Licensee shall not assign, delegate, or transfer this Agreement, in whole or in part, nor any of its rights or obligations hereunder, to any third party (including affiliates, successors, or acquiring entities) without Voxr’s prior written consent.
- Any attempt to assign the Agreement or transfer control, customer accounts, or operational use in violation of this provision shall be void and shall constitute a Material Breach.
- This restriction is in addition to and complementary to the non-transferability of customer accounts and subaccounts detailed in Section 11.
19. Severability
- If any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall continue in full force and effect.
- The invalidity of any part of this Agreement shall not affect the validity or enforceability of the remaining provisions.
20. Entire Agreement
- This Agreement, including all referenced and incorporated Exhibits, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior or contemporaneous understandings, communications, negotiations, and agreements, whether written or oral, relating to such subject matter.
21. Counterparts and Electronic Execution
- This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which taken together shall constitute one and the same instrument. Execution and delivery of this Agreement by electronic means, including digital signature or electronic acceptance, shall be legally binding and have the same legal effect as delivery of an original signed copy.
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Exhibits Incorporated by Reference:
- Exhibit A: Referral Program Terms
- Exhibit C: Agency Program Terms
- Exhibit F: Service Level Agreement (SLA)
- Exhibit G: Data Processing Agremment (DPA)
By executingthis Agreement or completing onboarding, the Licensee acknowledges that it hasread, understood, and agrees to be bound by the terms set forth herein and inthe applicable program exhibits.